Meet Our Team
With a small team of just six employees, we have a track record of contributing to regeneration across the Liverpool City Region. We believe in success through collaboration and work hard with colleagues from across The Sovini Group to create thriving, inclusive and diverse communities.
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Our Director of Operations oversees all of Pine Court Housing Association’s operations.
Responsible for the effective management of the housing team, ensuring exceptional customer service to customers, the delivery of consumer standards, and ensuring maintenance of our properties is achieved at all times. David is also responsible for compliance against the Housing Ombudsman Complaint Handling Code.
David is also responsible for the development of strategies for the provision of effective and co-ordinated services to our customers.
David has a valuable presence on several local groups, including:
- Chair, Liverpool City Region Equalities in Housing Group
- Deputy Chair, Liverpool City Region Hate Crime Strategic Group
- Board Member, Citysafe
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Our Senior Housing Officer manages the Housing Services Team, ensuring their wellbeing and development is a priority.
Daily operations include delivering housing services to expected standard, and monitoring and reporting on performance to the Director of Operations.
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Our Housing Officer is responsible for all neighbourhood and housing related functions across our properties and communities.
David’s role includes working with and supporting our diverse range of customers with any issues they may have relating to their home and tenancy. He also works with our community partners and agencies to deliver various projects and initiatives in the local Chinese and general communities.
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Our Bi-lingual Housing Assistants provide housing and administration support and deal with customer enquiries.
They also provide general re-housing advice to applicants and bi-lingual services to support our customers.
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Our Bi-lingual Housing Apprentice provide housing and administration support and deal with customer enquiries.
Helen also provides general re-housing advice and bi-lingual services to support our customers.
Want to join one of the UK’s Best Workplaces™? Our team is central to the creation of our inclusive, thriving communities across the Liverpool City Region and we’d love it if you joined us!