You Said, We Did
Sometimes things don’t go to plan, and our services may fall below your expectations. We want you to know that your feedback is invaluable and helps us to focus our efforts on things that matter most to you.
Our You Said, We Did reports showcase how we make valuable changes following your feedback.
Take a look at some of the recent improvements we’ve made.
-
- View and download our Quarter 1 , 2024/25 report.
- View and download our Quarter 2 , 2024/25 report.
- We will provide details of further improvements we have made on your feedback in the ‘You Said We did’ Quarter 3 report in February 2025
If you need help understanding these documents, please contact us.
Want to make a suggestion? Visit our feedback page for more details.