Anti-social Behaviour and Hate Crime
We are committed to creating diverse, inclusive communities and work hard to reduce Anti-social Behaviour at hate crime for our customers.
If you need immediate assistance, are at risk of harm, or are witnessing a crime, please contact the Police on 999 (emergencies only) or 101 (non-emergencies).
Reaching out for help can sometimes feel difficult, but we’re here to help you.
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ASB is problematic behaviour in a person that is likely to distress or harass people of a different household. This can have a devastating impact on a person’s mental health and well-being if not dealt with properly.
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Hate crime is a term used to describe a range of criminal behaviour where the perpetrator demonstrates hostility towards a victim’s race, disability, religion, sexual orientation or transgender identity.
A hate crime can include verbal abuse, intimidation, threats, harassment, assault and bullying, as well as damages to property.
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We are committed to positively promoting cultural tolerance and cohesion across our diverse communities which are made up of 56% Black, Asian and Minority Ethnic (BAME) customers.
Our Housing Officers work closely with Merseyside Police and partner agencies to identify and tackle ASB and hate crime problems, helping victims, witnesses and vulnerable people.
Together with partner agencies we enforce a variety of preventative measures, such as:
- Mediation
- Warning letters
- Acceptable behaviour contracts
- Youth diversionary activities
- Increased security measures for homes and estates
- Injunctions and evictions.
Please be assured that any information given to us in confidence will not be passed to the other party unless you give your consent.*
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If you need immediate assistance, are at risk of harm, or are witnessing a crime, please contact the Police on 999 (emergencies only) or 101 (non-emergencies).
We strongly urge anyone being affected to contact us immediately.
If you have already contacted the police or a partner agency, you can request for them to call us on your behalf.
Anti-Social Behaviour (for non-Pine Court Housing Association tenants)
Whilst we don’t provide a full ASB (anti-social behaviour) service to non-Pine Court Housing Association tenants, we are still here to help.
We can offer advice and guide you to the appropriate agencies and depending on the type of issue you’re experiencing, we may also be able to take action.
If you need any further advice or guidance, please contact us.
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You can access support from a number of organisations, including:
Merseyside Police
999 (emergencies only) or 101 (non-emergencies).
CrimeStoppers
0800 555 111
Victim Support
0808 1689 111
Stop Hate
0113 293 5100
Citizens Advice
0808 223 1133
Anthony Walker Foundation
0151 237 3974
For support with domestic violence, you can also access support from:
Merseyside Domestic Abuse Service
07802 722703
Refuge
0808 2000 247
Women’s Aid
Rights of Women
Respect
The National Centre for Domestic Violence
0800 970 2070
Text NCDV to 60777
On Your Side
0808 801 0393
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Download a copy of our Anti-Social Behaviour Policy here.
*Information may be shared with partner organisations where this is appropriate and allowed by legislation (specifically the Data Protection Act 1998 and Crime and Disorder Act 1998) or where this is felt to be necessary to protect the public interest. You can also find out more about your previous cases raised but requesting a review through the Community Trigger – you can do this by contacting us.