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Fire Safety

Fire is fast and in less than 30 seconds a small flame could turn into a major house fire, putting you, your family and neighbours at risk.

As your landlord we want to ensure you are aware of the fire safety instructions for your home in line with the Fire Safety (England) Regulations 2022.

Fire Action Notices can be found within the communal areas of your building, normally in main entrances, exits, staircases and by lifts. These notices provide specific information on the action to take if a fire occurs in your building and how to report it – please familiarise yourself with the information regarding your building’s specific procedures.

Steps to take if there is a fire

  • In the event of a fire within your house or flat, you should:

    • Keep calm and act quickly, get everyone out as soon as possible.
    • Don’t waste time investigating what’s happened or rescuing valuables.
    • If there’s smoke, keep low where the air is clearer.
    • Before you open a door, check if it’s warm. If it is, don’t open it – fire is on the other side.
    • Once you are outside the building, call the fire and rescue service by dialling 999. Never assume anyone else has called 999 – make the call yourself.

  • You play an important part with regards to fire safety in your building, and your cooperation in ensuring all fire doors remain effective is vital. Please:

    1. Keep your flat entrance door and communal fire doors shut when not in use.
    2. Never tamper with or allow anyone to tamper with self-closing devices.
    3. If you suspect a self-closing device has been tampered with or identify damage to any fire doors, please contact us immediately.

  • In the event of a fire in your flat:

    • Alert everyone in your flat and close the door to the room where the fire is located.
    • Ensure everyone in the flat leaves as quickly as possible and close the front door to your flat.
    • Make your way out of the building, using the common escape route – never use a lift in the event of a fire.
    • If your planned escape route is too dangerous because the stairs and hallways are full of smoke, call 999 and stay in the safest room. Keep doors closed and use towels or bedding to block the smoke at the bottom of the door.
    • Once you are outside the building, call the fire and rescue service by dialling 999. Never assume anyone else has called 999 – make the call yourself.

     

    In the event of a fire elsewhere in the building:

    • The building is designed to contain a fire and allow you to remain in your flat in relative safety if the fire is in another flat or elsewhere in the building
    • If your flat is not affected by fire, you will be safe to remain in your flat
    • You will be safe to stay in your flat – unless your flat subsequently becomes affected by fire and smoke or you are directed to leave by the fire and rescue service
    • If your planned escape route is too dangerous because the stairs and hallways are full of smoke, call 999 and stay in the safest room. Keep doors closed and use towels or bedding to block the smoke at the bottom of the door.
    • If your flat becomes affected by fire – or you are in any doubt and it is safe to use the common escape routes – leave the building as quickly as possible. Do not use the lifts. Once you are outside the building, call the fire and rescue service by dialling 999. Never assume anyone else has called 999 – make the call yourself.

    IMPORTANT NOTE: where a ‘Stay Safe’ Policy is in place, we would emphasise that if you are in any doubt that it is safe to remain in your flat and, provided it is safe to use the common escape routes, then you should leave the building as quickly as possible.

  • You play an important part with regards to fire safety in your building, and your cooperation in ensuring all fire doors remain effective is vital. Please:

    1. Keep your flat entrance door and communal fire doors shut when not in use.
    2. Never tamper with or allow anyone to tamper with self-closing devices.
    3. If you suspect a self-closing device has been tampered with or identify damage to any fire doors, please contact us immediately.

In line with the Building Safety Act 2022, we are committed to:

  • completing fire risk assessments and recording these in full
  • recording fire safety arrangements that demonstrate how fire safety is managed within our organisation
  • recording the identity and contact information of those responsible for fire safety within our organisation
  • cooperating with all accountable persons to carry out duties imposed
  • sharing relevant fire safety information with customers in a format that is easy to understand and access which includes:
    1. Informing customers of any significant risks identified in fire risk assessments
    2. Providing information on fire safety measures for all occupants via customer booklets and leaflets
    3. The responsible person for fire safety in your building is Pine Court Housing, and the contact address is Pine Court Housing Association, PO Box 891, Orpington, BR6 1LY.
    4. The identity of any person appointed to assist with making or reviewing the fire risk assessment – Is Tetra Tech
    5. The identity of any competent person nominated by the Responsible Person to implement firefighting measures – Lee Haugh (Building Safety and Compliance Manager) Sovini Property Services and other contractors and consultants
  • strengthening the status of statutory guidance issued under Article 50 of the Fire Safety Order

If you have any concerns over fire safety, please contact us.