Our Code of Behaviour

We are committed to providing the highest quality housing services and customer experience. To ensure we uphold this commitment, we have established a Code of Behaviour that guides our actions and interactions. Our team is dedicated to:

Professional Competence – Delivering services to the highest standards.
Respect – Treating everyone with dignity and equally.
Honesty – Being truthful and transparent in communications with our customers.
Accountability – Taking responsibility for our actions.
Pride in work – Delivering work that we’re proud of.

We strive to achieve our mission of creating opportunities and changing lives by creating a positive and productive working environment for our employees. Together, we can build a better future for our communities.

Let us know your feedback

Your feedback helps us shape our services. Please take a moment to complete the short survey below to let us know your thoughts on how we’re doing based on our Code of Behaviour.

Professionally Competent

*Competent meaning: skill, capability, expertise and knowledge

How satisfied are you with the competence of our employees?(Required)

Respectful

How respectful are our employees?(Required)

Honest

How honest do you find our employees to be?(Required)

Accountable

*Accountable meaning: Providing a response, accommodating your requests and understanding your circumstances

How accountable do you find our employees to be?(Required)

Take pride in their work

Do you think our employees take pride in their work?(Required)

This page was last updated on 28/11/2024